Melawati, Fitri, and Achmad Harristhana Mauldfi Sastraatmadja. “Digital Transformation of Public Services: Institutional Barriers and Policy Implications for Smart Government”. Journal of Institutional Policy and Governance, vol. 1, no. 1, June 2026, pp. 13-24, https://badrionpress.com/index.php/jipg/article/view/23.